{"id":614,"date":"2023-01-11T14:29:39","date_gmt":"2023-01-11T10:29:39","guid":{"rendered":"https:\/\/virtnum.com\/?page_id=614"},"modified":"2026-04-15T00:56:46","modified_gmt":"2026-04-14T20:56:46","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/virtnum.com\/tr\/refund-policy\/","title":{"rendered":"\u0130ade Politikas\u0131"},"content":{"rendered":"<p>Virtnum.com&#039;u (Beta company sp. z oo taraf\u0131ndan i\u015fletilmektedir, REGON 146444560) tercih etti\u011finiz i\u00e7in te\u015fekk\u00fcr ederiz. Aram\u0131za kat\u0131ld\u0131\u011f\u0131n\u0131z i\u00e7in mutluyuz!<\/p>\n\n\n\n<p>Sanal ve tek kullan\u0131ml\u0131k telefon numaralar\u0131 i\u00e7in iade politikam\u0131zla ilgili a\u015fa\u011f\u0131daki bilgileri l\u00fctfen dikkatlice okuyunuz.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sanal Numaralar \u0130\u00e7in Geri \u00d6deme Politikas\u0131<\/h3>\n\n\n\n<p><strong>A\u015fa\u011f\u0131daki durumlarda geri \u00f6deme yapm\u0131yoruz:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>M\u00fc\u015fteri, teknik ar\u0131zalarla ilgisi olmayan kendi takdirine ba\u011fl\u0131 olarak, \u00f6deme s\u00fcresinin bitiminden \u00f6nce hizmeti iptal eder;<\/li>\n\n\n\n<li>M\u00fc\u015fteri, bakiyesinde kullan\u0131lmam\u0131\u015f para kal\u0131rken \u00fccretli hizmetleri devre d\u0131\u015f\u0131 b\u0131rak\u0131r\/siler;<\/li>\n\n\n\n<li><strong>Do\u011frulama sorunlar\u0131:<\/strong>\u00a0Numara aktivasyonu i\u00e7in kimlik belgeleri talep ediyoruz, ancak m\u00fc\u015fteri \u00f6deme s\u0131ras\u0131nda bu ko\u015fulu kabul etmesine ra\u011fmen belgeleri vermeyi reddediyor;<\/li>\n\n\n\n<li><strong>\u0130hlaller:<\/strong>\u00a0Hizmetler yerel yasalara ayk\u0131r\u0131 olarak, doland\u0131r\u0131c\u0131l\u0131k faaliyetleri i\u00e7in kullan\u0131ld\u0131 veya yerel sa\u011flay\u0131c\u0131lardan veya kolluk kuvvetlerinden \u015fikayetler ald\u0131k;<\/li>\n\n\n\n<li>M\u00fc\u015fteri, SMS numaras\u0131 i\u00e7in belirtilen \u00f6zel &quot;s\u0131n\u0131rlamalar\u0131&quot; dikkate almam\u0131\u015ft\u0131r; bu gibi durumlarda iptal veya \u00fccretsiz de\u011fi\u015ftirme sa\u011flanmaz;<\/li>\n\n\n\n<li><strong>Platform uyumlulu\u011fu:<\/strong>\u00a0\u015eirket, &quot;Kay\u0131t \u0130\u00e7in&quot; olarak i\u015faretlenmi\u015f bir numara sa\u011flam\u0131\u015ft\u0131r; bu numara do\u011fru \u015fekilde \u00e7al\u0131\u015fmakta ve \u00e7o\u011fu servisten SMS almaktad\u0131r, ancak belirli bir servisten SMS almamaktad\u0131r. Bu durumda, \u015eirketin y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirildi\u011fi kabul edilir;<\/li>\n\n\n\n<li>Arayan Kimli\u011fi hizmeti teknik nedenlerden dolay\u0131 verilememektedir; bu hizmet i\u00e7in para iadesi yap\u0131lmamaktad\u0131r.;<\/li>\n\n\n\n<li>M\u00fc\u015fteri sipari\u015f verdikten sonra fikrini de\u011fi\u015ftirdi veya yanl\u0131\u015fl\u0131kla bakiyesine para ekledi;<\/li>\n\n\n\n<li>M\u00fc\u015fterinin hizmetlerimizin i\u015fleyi\u015fini yanl\u0131\u015f anlad\u0131\u011f\u0131 di\u011fer durumlar;<\/li>\n\n\n\n<li>Baz\u0131 platformlar\u0131n, belirli numaralardan veya operat\u00f6rlerden SMS almay\u0131 engelleyebilecek kendi k\u0131s\u0131tlamalar\u0131 vard\u0131r;<\/li>\n\n\n\n<li><strong>M\u00fc\u015fteri, hizmetimiz taraf\u0131ndan sa\u011flanan bir numara kullanarak ba\u015far\u0131l\u0131 bir \u015fekilde hesap olu\u015fturursa ve daha sonra bu hesap \u00fc\u00e7\u00fcnc\u00fc taraf bir \u00e7evrimi\u00e7i platform taraf\u0131ndan bloke edilir, k\u0131s\u0131tlan\u0131r veya silinirse, para iadesi veya \u00fccretsiz numara de\u011fi\u015fimi yap\u0131lmayacakt\u0131r. Bu t\u00fcr i\u015flemler tamamen ilgili platformun politikalar\u0131na ve m\u00fc\u015fterinin hesab\u0131 kullan\u0131m \u015fekline ba\u011fl\u0131d\u0131r. Bu fakt\u00f6rler bizim kontrol\u00fcm\u00fcz ve sorumlulu\u011fumuz d\u0131\u015f\u0131ndad\u0131r. Hizmetimiz, telefon numaralar\u0131 sa\u011flamak ve mesaj alabilmek i\u00e7in do\u011fru \u015fekilde \u00e7al\u0131\u015ft\u0131klar\u0131ndan emin olmakla s\u0131n\u0131rl\u0131d\u0131r. \u00dc\u00e7\u00fcnc\u00fc taraf platformlarda ba\u015far\u0131l\u0131 kay\u0131t, s\u00fcrekli kullan\u0131m veya hesaplar\u0131n g\u00fcvenli\u011fini garanti etmiyoruz.<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>A\u015fa\u011f\u0131daki durumlarda ki\u015fisel hesap bakiyenize tam para iadesi garantisi veriyoruz:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kiralanan numara 24 saatten fazla s\u00fcreyle (\u015eirketin hatas\u0131 nedeniyle) aktif de\u011fildi; kesinti s\u00fcresi, m\u00fc\u015fteri destek ekibiyle ileti\u015fime ge\u00e7ti\u011fi andan itibaren \u015eirket taraf\u0131ndan tazmin edilir;<\/li>\n\n\n\n<li>Numara, m\u00fc\u015fterinin eylemleriyle ilgisi olmayan nedenlerle yerel operat\u00f6r taraf\u0131ndan devre d\u0131\u015f\u0131 b\u0131rak\u0131ld\u0131 veya bloke edildi;<\/li>\n\n\n\n<li>\u015eirketimizin kontrol\u00fc d\u0131\u015f\u0131nda geli\u015fen nedenlerden dolay\u0131 \u00fccretli bir numara sa\u011flayam\u0131yoruz.<\/li>\n<\/ul>\n\n\n\n<p><strong>\u00d6nemli \u00d6deme Bilgileri:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ki\u015fisel hesap bakiyesine yap\u0131lacak iadeler \u015fu s\u00fcre i\u00e7inde i\u015fleme al\u0131n\u0131r:\u00a0<strong>1-5 i\u015f g\u00fcn\u00fc<\/strong>.<\/li>\n\n\n\n<li>M\u00fc\u015fterinin orijinal \u00f6deme y\u00f6ntemine do\u011frudan para iadesi yaln\u0131zca ki\u015fisel talep \u00fczerine m\u00fcmk\u00fcnd\u00fcr. T\u00fcm para iade talepleri \u015fu adrese g\u00f6nderilmelidir:\u00a0<strong><a href=\"mailto:refund@virtnum.com\">refund@virtnum.com<\/a><\/strong>.<\/li>\n\n\n\n<li>Talepler, faturalama departman\u0131 taraf\u0131ndan i\u015fleme al\u0131n\u0131r.\u00a0<strong>2 i\u015f g\u00fcn\u00fc<\/strong>\u00a0al\u0131nd\u0131 belgesi.<\/li>\n\n\n\n<li><strong>Talebinizde \u015funlar yer almal\u0131d\u0131r:<\/strong>\u00a0Hizmet ad\u0131, tutar, iade nedeni ve \u00f6deme bilgileriniz. Bu bilgiler olmadan talep de\u011ferlendirilmeyecektir.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Tek Kullan\u0131ml\u0131k Numaralar \u0130\u00e7in \u0130ade Politikas\u0131<\/h3>\n\n\n\n<p><strong>A\u015fa\u011f\u0131daki durumlarda para iadesi yap\u0131lmaz:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SMS mesaj\u0131 sipari\u015f tablosunda g\u00f6r\u00fcn\u00fcr.<\/strong>\u00a0Bu durumda, \u015eirketin y\u00fck\u00fcml\u00fcl\u00fcklerinin yerine getirildi\u011fi kabul edilir. Bu numara ile kay\u0131tl\u0131 hesapla ilgili bundan sonraki t\u00fcm sorunlar bizim sorumlulu\u011fumuzun d\u0131\u015f\u0131ndad\u0131r.<\/li>\n<\/ul>\n\n\n\n<p><strong>Otomatik bakiye iadeleri:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E\u011fer bir SMS olsayd\u0131\u00a0<strong>al\u0131nmad\u0131<\/strong>\u00a0Gelen SMS tablosu bo\u015f. Bu t\u00fcr iadeler 15-20 dakika i\u00e7inde otomatik olarak i\u015flenir.<\/li>\n<\/ul>\n\n\n\n<p><em>L\u00fctfen dikkat: Tek kullan\u0131ml\u0131k numara hizmeti tamamen otomatiktir. Olas\u0131 sorunlardan ka\u00e7\u0131nmak i\u00e7in sipari\u015f verirken talimatlar\u0131 kesinlikle takip edin.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Virtnum.com&#039;u (Beta company sp. z oo, REGON 146444560 taraf\u0131ndan i\u015fletilmektedir) tercih etti\u011finiz i\u00e7in te\u015fekk\u00fcr ederiz. Aram\u0131za kat\u0131ld\u0131\u011f\u0131n\u0131z i\u00e7in mutluyuz! L\u00fctfen a\u015fa\u011f\u0131dakileri okuyun\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-614","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund Policy - Virtnum.com<\/title>\n<meta name=\"description\" content=\"Refund Policy - Virtnum.com\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/virtnum.com\/tr\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Virtnum.com\" \/>\n<meta property=\"og:description\" content=\"Refund Policy - 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